Return Policy
Last updated: October 26, 2026
Overview
WebWelds provides digital design and development services. Because everything we deliver is custom digital work, this policy explains how cancellations, refunds, and revisions work instead of physical product returns.
Cancel before work begins
If you cancel after accepting a quote but before we have started any work, you will receive a full refund of any amount paid, issued within 10 business days.
Cancel during a project
If you cancel while work is in progress, you will be refunded any payment that covers work not yet performed. Completed and approved milestones are non-refundable, since they represent finished, accepted work.
After delivery
Once a project is delivered, approved, and launched, it is considered final and is not eligible for a refund. This does not affect your statutory rights, and it does not limit our commitment to fixing genuine defects (see below).
Revisions and defects
Every fixed-scope quote includes a defined number of revision rounds. If something we built is broken or does not match the agreed scope, we will fix it at no charge — just tell us within 14 days of delivery.
How to request a cancellation or refund
Send your request through the contact form on our website with your project details. We will confirm within 24 hours, process any refund within 10 business days, and confirm by email.